VHS Contact Center Survey

No one can help us improve the VHS Contact Center more than you, because you *are* Virtual High School! We ask all VHS participants to complete this short survey to evaluate your most recent experience with the Contact Center. Please respond to all five statements, and feel free to give us open-ended feedback for item number six. Your time is greatly appreciated. Thank you!

Your Name:
Support Method Used:
Ticket Number:

* = Required field
  1. The Contact Center Support Representative was courteous and professional.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
    NA
  2. The Contact Center Support Representative was knowledgeable about the request I submitted.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
    NA
  3. My support request was resolved promptly.*
    Strongly Agree
    Agree
    Disagree
    Strongly Disagree
    NA
  4. My support request required me to submit more than one inquiry before my issue was resolved.*
    Yes
    No
    NA
  5. Additional Feedback (Optional)

* = Required field