VHS Contact Center Survey

No one can help us improve the VHS Contact Center more than you, because you *are* Virtual High School! We ask all VHS participants to complete this short survey to evaluate your most recent experience with the Contact Center. Please respond to all five statements, and feel free to give us open-ended feedback for item number six. Your time is greatly appreciated. Thank you!

Your Name:
Support Method Used:
Ticket Number:

* = Required field
  1. The Contact Center Support Representative was courteous and professional.*

  2. The Contact Center Support Representative was knowledgeable about the request I submitted.*

  3. My support request was resolved promptly.*

  4. I was satisfied with the status updates I received regarding this ticket, from submission to resolution.*

  5. My support request required me to submit more than one inquiry before my issue was resolved.*

  6. Additional Feedback (Optional)

* = Required field